About the store Compensair
Compensair is an online service that helps air passengers claim compensation for flight delays, cancellations, denied boarding and missed connections. The service assesses eligibility, prepares documents and handles communication with airlines. On Backwill, you can compare available cashback services for Compensair and check current promo codes, sales and special offers. Backwill does not pay cashback itself; cashback is credited by the selected cashback service under its own terms.
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Frequently asked questions
What is Compensair?
Compensair is an online service that helps air passengers claim compensation for flight disruptions. It assesses the circumstances of a flight, checks potential eligibility, prepares documents and communicates with the airline.
What flight problems can Compensair help with?
The service handles claims involving flight delays and cancellations, denied boarding due to overbooking, and missed connections. Eligibility depends on the route, the circumstances of the disruption and the applicable legislation.
How much does Compensair cost?
Submitting a claim for an eligibility assessment is free. Compensair charges a service fee after compensation has been successfully received. Check the current payment policy for the fee amount and other terms before entering into an agreement.
How much compensation can I receive through Compensair?
The amount depends on the applicable legislation, flight distance and circumstances of the delay, cancellation or denied boarding. For eligible flights under EU rules, compensation may range from €250 to €600. Payment is not guaranteed; eligibility is assessed individually.
How do I submit a claim to Compensair?
On the Compensair website, provide your flight and booking details, describe the disruption and submit the required documents. After reviewing the case, the service will assess its prospects and explain the next steps. Required documents vary by case.
How long does it take to receive compensation through Compensair?
Processing time depends on the airline, the circumstances of the case and whether court proceedings are necessary. Compensair states that out-of-court settlements may take around eight weeks on average, although actual timeframes can be shorter or longer.
Can I receive compensation if my flight was delayed due to weather?
Not always. In certain extraordinary circumstances, including adverse weather, an airline may be exempt from paying compensation. Compensair assesses the specific circumstances to determine whether the passenger may be eligible.
Can I earn cashback when using Compensair?
Yes, if Compensair is listed among current cashback offers on Backwill. Backwill compares available options, and cashback is credited by the selected service according to its own terms.